Effective Date: [26/05/2025]

At ZZE TECH, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect the data you share with us.

1. Information We Collect

When you use our website or purchase from us, we may collect the following types of personal information:

  • Contact details: Name, email address, phone number, and shipping/billing address
  • Order information: Products purchased, payment methods, and transaction details
  • Account information: If you create an account, we store your login credentials securely
  • Device and browsing information: IP address, browser type, time spent on pages, and other analytics data (collected via cookies)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your purchase or inquiries
  • Provide customer support and warranty services
  • Improve our website and services
  • Send updates, promotions, or newsletters (only with your consent)
  • Comply with legal obligations and prevent fraud

3. How We Protect Your Data

We take data security seriously. Your information is protected by:

  • Secure servers and encryption protocols
  • Regular system monitoring and software updates
  • Restricted access to sensitive data by authorised personnel only
  • We do not sell or rent your personal data to third parties.

4. Sharing Your Information

We may share your data with trusted third-party providers only when necessary, such as:

  • Payment processors (e.g., Wordline, PayPal)
  • Shipping partners (e.g., NZ Post, DHL)
  • IT and website service providers
  • Law enforcement or regulatory bodies, if legally required
  • All third parties are required to maintain the confidentiality and security of your information.

5. Cookies & Tracking Technologies

  • Our website uses cookies and similar technologies to:
  • Remember your preferences
  • Track website performance and usage
  • Improve your user experience
  • You can manage your cookie settings through your browser at any time.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request deletion of your data (subject to legal and transaction record requirements)
  • Opt out of marketing emails at any time by clicking "unsubscribe"
  • To exercise any of these rights, please contact us at [email protected]

7. Changes to This Policy

ZZE TECH may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes are made indicates acceptance of the revised policy.

8. Contact Us

If you have any questions about this policy or how your data is handled, please contact us:

ZZE TECH Support Team
Email: [email protected]
Website: www.zzetech.co.nz